Terms and Conditions

1. Who operates PostPilot

PostPilot is operated by Post Pilot Services (“PostPilot”, “we”, “us”). Our registered address is Gomtinagar, Lucknow.

2. Accounts and access

Keep your account information accurate and protect your sign-in credentials. You are responsible for activity through your account and for having authority to connect any business or social media account you use with PostPilot. Contact support promptly if you believe your account has been accessed without permission.

3. The service and AI-generated content

PostPilot can use information you provide about your business and a post brief to generate captions, images, and Google Search advertising recommendations, prepare drafts, and help schedule or publish content to social platforms you connect. AI output can be inaccurate, incomplete, or unsuitable. You must review each draft, including claims, spelling, image text, rights, landing pages, targeting, budgets, and platform requirements, before approving it.

Daily generated posts are drafts for your review. PostPilot publishes a draft only after you approve it and select a connected account and publishing time. Google Ads recommendations are suggestions for your review, not a guarantee of results or a substitute for professional advertising advice. Saving a Google Ads draft does not send it to Google. After you approve its content and budget, a separate action may create it as a paused Search campaign. A further, separate confirmation is required to enable the campaign; once enabled it may serve and incur charges under your Google Ads account. You are responsible for checking the final ad, landing page, targeting, declarations, and budget before each approval.

Google may spend more than an average daily budget on an individual day while applying its billing limits over time. You are responsible for the budget and billing settings shown in your Google Ads account.

4. Your content and permissions

You keep your rights to the material you submit. You give PostPilot permission to process, store, adapt, and transmit that material only as reasonably needed to provide the service, generate content, and carry out publishing actions you request. You confirm that you have the rights and permissions needed for the material, logos, images, and claims you submit or publish.

5. Social platforms and third-party services

Connected platforms, including Google Ads, and payment providers are operated by third parties and have their own terms, policies, availability, and review processes. You must follow those requirements. Connecting Google Ads lets PostPilot retrieve account information and performance reports and, when you request it, prepare or create campaign items through the Google Ads API. Campaigns created through PostPilot start paused. Enabling a campaign is a separate action that can start advertising and incur charges. Google Ads charges, delivery, and billing limits are governed by your Google Ads account and settings. PostPilot does not control third-party decisions to reject, restrict, or remove content, ads, or accounts.

6. Plans, payments, refunds, and cancellation

Plan features, prices, billing intervals, and applicable taxes are shown at checkout. Payments are processed through Razorpay. Subscriptions renew manually; PostPilot does not automatically charge you for a new billing period. Your access continues through the paid period, subject to these terms and applicable law.

Once a paid subscription period has started, fees are generally not refundable for partial use or a change of mind. This does not limit any refund or other rights you may have under applicable law. If you believe you were charged in error or more than once, contact us with your payment reference. Any approved refund will be returned through the payment method used for the transaction.

You can avoid future charges by not purchasing another period; there is no automatic renewal to cancel. To request account closure, contact support. Closing an account does not by itself create a refund for the unused portion of a paid period, except where required by applicable law.

7. Acceptable use

Do not use PostPilot to violate law or another person’s rights, send deceptive or harmful content, bypass platform safeguards, interfere with the service, or attempt to access another person’s account or data. We may restrict access when reasonably needed to protect users, platforms, or the service, subject to applicable law.

8. Availability and changes

We may update or discontinue parts of the service to maintain security, comply with law, or improve the product. We will make reasonable efforts to give notice of material changes. We do not guarantee uninterrupted access or particular engagement, reach, sales, or business results from generated or published content.

9. Liability and legal rights

Nothing in these terms removes any consumer rights or remedies that cannot lawfully be excluded or limited. To the extent permitted by law, PostPilot is not responsible for indirect losses resulting from your use of third-party platforms or from content you approve and publish.

10. Governing law and complaints

These terms are governed by the laws of India, subject to mandatory consumer protections and the jurisdiction of competent courts and consumer forums. For a complaint, contact us at postpilotai57@gmail.com.

11. Contact

Questions about these terms: postpilotai57@gmail.com · +91 9453097609. See our Contact page.